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Widget settings

Configure these settings in Settings → Widget in your admin dashboard.
SettingDescriptionDefault
Widget enabledMaster toggle — disables the widget on all domains when offOn
Auto-openAutomatically open the chat when a visitor loads the pageOff
Accent colorHex color for the chat button, header, and send button#000000

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Accent color

The accent color is applied to:
  • The chat launcher button
  • The chat header accent
  • The send message button
  • The initial greeting badge
Text color automatically adjusts for contrast (white on dark backgrounds, black on light). Set any valid hex color code (e.g., #FF6B35, #004643).

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Widget layout

The widget renders as a floating element in the bottom-right corner of the page.
ViewSize
Closed (button only)80 × 80px circle
Open (desktop)420 × 680px
Open (mobile, < 768px)Full screen
ExpandedFull screen
Visitors can toggle between the regular and expanded views using the maximize button in the chat header.

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Auto-open

When enabled, the chat window opens automatically when a visitor first loads the page. This is useful for pages where you want to proactively engage visitors (e.g., a pricing or booking page). You can also trigger auto-open for specific pages using the URL parameter: 
https://yoursite.com/pricing?chat=open